Shipping policy


All our products are sent from Paper & Pen Darwin - Shop 58 Gateway Shipping Centre, 1 Roystonea Avenue Yarrawonga, Northern Territory Australia 0830, via Australia Post, Sendle depending on size and weight.

Orders made through the online store will be processed and shipped the following day.

Delivery times will vary depending on customers location. For most address’s, items may take up to 14 days to arrive.

For orders exceeding $200, a signature upon deliver will be requested unless otherwise specified. For orders under $200, the courier will be directed to leave order in a safe place. If there are specific delivery requirements, these can be added in the ‘notes’ section in the checkout.

Store Pick Up

Please allow at least one hour after placing an online order for instore pick up. Our business hours are as follows.

Monday - Thursday 8.00am - 6.00pm
Friday 8.00am - 7.00pm
Saturday 8.00am - 5.00pm
Sunday 9.00am - 4.00pm
Public Holidays 9.00am - 4.00pm
Good Friday, Christmas Day, New Year’s Day -  Closed

Business hours can change, please contact store to confirm.